Support

How can we help?

We normally reply in under an hour.

Before you book

Ask about availability, pricing, pickups or a custom plan. No account needed.

WhatsApp: 876-331-4593

Email: concierge@xaymaca.org

Help with a booking

For your privacy, booking details are only shown after you sign in with the email you booked with.

Sign in to view my bookings

Or email us your booking reference from that same email address. We won't share booking details with anyone else.

Cancel or request a refund

Refund windows are counted in hours before the scheduled start, in Jamaica time. Some experiences have their own provider policy, shown on the experience page and before you pay.

Email a refund request · Refund policy

Merchants & partners

Questions about listing, commission or payouts: concierge@xaymaca.org.

Apply as a merchant